Call Centers Solutions

FAST Call Center Solutions, is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre.

FAST SMS Solutions can provide small to large scale call center solution to your organization. Starting from two agents in single shift to hundreds of agents in multiple shifts, FAST SMS Solutions can provide scalable service and solution for your organization.

With powerful functionality and usability, feature-rich capabilities set on a streamlined platform, our systems complemented by our dedicated technical support and expertise, are set to maximize productivity and drive the strategic growth of your business.

Features

• Predictive Dialer
• Call Recording
• IVR
• ACD Inbound
• Call Conferencing
• CRM Integration
• Real Time Monitoring


If you would like to implement FAST Call Centre Solutions. Contact Us